Appointments

Private, one-to-one sessions are 55 minutes and start on time. Late arrivals use the remaining time.

payment

Payment is due at the booking or at the start of the session.

Cancellations

Please provide 24-hours notice to cancel or reschedule. Late cancellations/no-shows may be charged to the card on file or invoiced. Refunds are not provided for late cancellations or missed sessions, except as required by law.

Health

You’re responsible for informing us of health conditions, injuries, or pregnancy. Follow instructions and stop if anything feels unsafe.

Sanitation/Equipment-check

Equipment is inspected and cleaned regularly; please notify us of any wear or issues.

Liability

By booking, you acknowledge inherent risks of physical activity and agree that participation is voluntary. An intake/waiver may be required.

Intellectual property

Site content, images, and materials are owned by Niki Carr Pilates. Please don’t copy or distribute without permission.

Package Expiration Policy

All class packages are valid for six (6) months from the date of purchase, unless otherwise stated in writing by Niki Carr Pilates. Any unused classes remaining after the six-month validity period will automatically expire and cannot be extended, transferred, or refunded. Clients are responsible for scheduling and using all sessions within the applicable time frame. Exceptions may be made in cases of documented medical issues or studio closures at the discretion of management. If you are unable to use your package due to injury, illness, or pregnancy, please contact us as soon as possible. We may, at our discretion, place a temporary hold on your package upon receipt of reasonable supporting documentation.

Contact

Questions about these terms? niki@nikicarrpilates.com